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PLEASE READ: Platform Security Upgrade

December 9, 2021
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TL;DR

  • There have been updates to Gala Games’ login security which move the login domain to auth.gala.games — please check to make sure you are using the correct site.
  • This change will take place in approximately one hour.
  • 2-Factor Authentication is very strongly recommended to protect your account
  • Node Operators must upgrade to the newest Node Software by January 3rd, 2022.

We know that the internet can be a scary place sometimes, so we always want to do our best to keep users as safe as possible. That is why our team here at Gala Games is hardening the security surrounding our login processes. While this will involve a dollop of change, it’s nothing too tricky.

It might look a little different, but it won’t hurt a bit. By improving our security and scalability, we’ll be able to head forth into the future more prepared than ever.

Everyone Loves a Login!

The next time you log into your account at Gala Games, you’ll be redirected to a new Welcome login prompt asking for your email address and password. Complete both fields and click on Continue.

If you have 2FA (two-factor authentication) set up on your account (this important security measure is highly recommended), you will be redirected to another prompt asking you to Verify Your Identity.

Type in your temporary code and click on Continue. This will complete your login process to your Gala Games Account. If you don’t have 2FA set up, you won’t see this second Verify Your Identity prompt.

I Forgot my Password… I think.

If you don’t remember your password on the Welcome prompt, you can click the Forgot Password link below the Password field and go through the steps to reset your Password. It’s a quick process.

I WANT MY 2FA!

If you decide to activate or deactivate the 2FA on your account, you can now do so through the Settings page through the Two-Factor Authentication link. It’s a simple process that might look a little different from what you’re used to.

We recommend that you enable 2FA for all actions within your account for the greatest possible security.

Issues You May Encounter

If you have reset your password or email in the last several hours, you may encounter temporary login issues. They are expected to be resolved within 12 hours.

If you reset your password, your nodes will need to be upgraded to version 2.3.X in order to log in again.

Noodling in the Nodes

You will be required to upgrade your Node software to the latest version no later than January 3, 2022. After installing the latest version, you should be able to log in with your email address and password like before.

If you recently changed your password and are having problems logging in with the old software, you should be able to login successfully after you’ve installed the latest version of the Node software. Please note a separate browser window will appear to confirm device registration.

Upcoming Improvements

There are other changes on the near horizon for platform security, including:

  • Automatic Bot Prevention
  • IP-based Login Confirmation
  • Adaptive MFA

Back to the Gaming!

We appreciate your patience with our new, albeit slightly different looking, login process as we continue to improve your Gala Games experience one day at a time.

Join the discussion in Discord

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