Get to know the customer service professionals that are dedicated to our Galaxian community. Up today, the ChairBandit himself!
The Primarchs of the Crimson Sun
On the front line of the Gala Games legion are brave heroes that serve, defend and educate. Their ferocity to protect the community is equally matched by their compassion for every Galaxian. They carry good tidings between the people and the rest of the Gala Games team, but also carry the legendary Banhammer of Deletion.
The Primarchs of the Crimson Sun are Gala Games’ elite Customer Support squad. Longtime members of the community are likely very familiar with these devoted denizens of Discord, and it’s well past time to take a minute to get to know them a little better.
Today, we start with the lead of The Primarchs, Levi– better known as ChairBandit!
What do you do at Gala Games?
I’m a Customer Support Lead. I help identify issues that need fixing, interface with the other departments around the company in a variety of ways as well as the community to help get goals accomplished, and look good while doing it.
Why did you pick your Galaxian D&D title?
Bandit of Chairs, Mentor of CS, Wielder of Beard. My long history of stealing chairs has become somewhat of an urban legend on every continent except Antarctica (I’m coming for you next!) There have been many copycats over the years, but there can only be one true, original ChairBandit.
Lately I’ve been dedicating my life to mentoring the Customer Support team both professionally and personally to help them grow and become as awesome as they can be while maintaining a somewhat respectable beard. Having said that, I do plan on coming out of retirement one of these days for one last heist.
Favorite games/music
I actually grew up in the punk/metal scene. Mohawk, leather jacket, all that jazz. I still harbor quite a bit of love for that genre of music. It instills that rebellious mind set that helps me push forth and continue to want to change the world for the better, particularly for the little guy that often doesn’t get the attention or adoration they deserve.
As for video games, I’ve grown quite fond of seeing just how high my threshold for smashing a keyboard can be with Elden Ring and I’m loving every second of it. I’m also very much looking forward to competing in Spider Tanks and finally becoming the world renowned gaming legend my twelve year old self knew I could be.
Some of my old school gaming loves definitely lie with a variety of Super Nintendo and N64 titles such as MegaMan, Super Mario, Final Fantasy etc… One of my favorite games of all time is Donkey Kong 64 and it’s not up for debate.
Favorite food/hobbies/interests
Favorite food is definitely a Carne Asada Burrito. If ever I’m hungry and looking to order something and can’t decide on what to get, that is my default option probably 90% of the time.
As for hobbies and interests, that’s quite a difficult question. I’ve grown up with ADHD and one of the byproducts of it could actually be considered somewhat of a superpower when applied properly. It is my ability to entirely focus on a singular thing and learn everything there is to know about it, and I mean REALLY go down the rabbit hole.
One of the downsides is that this process is very cyclical and can result in a number of unfinished hobbies and projects all over the house that I’m “planning on getting to one day.” I’ve got 3d printers, Warhammer figures, lockpick sets, magic sets, you name it, just all over the house at all times and I jump into them for a couple weeks here and there. I am quite literally a Jack of All Trades and Master of None, but I enjoy how dedicated and enthusiastic I’m able to become with the things that interest me and wouldn’t trade it for the world.
Previous experience that you bring to Gala Games
I come from a long history of being an IT nerd and a lot of it was customer service related. I’ve worked as the sole IT person for a large development company, I’ve worked for the US Department of Defense in a variety of roles, and that experience really helped me hit the ground running when I came over to Gala Games.
The best part is, I got to take all that professional experience I’ve accrued over a 10+ year career in IT and start applying it to my biggest hobby– video games!
Ideal pizza/sandwich date
Is a Mexican restaurant an acceptable response? Don’t get me wrong, pizza is great and all, but I’ll take a burrito over pizza any day of the week.
Which SpiderTanks hat bests describes you?
Definitely the viking helmet. I’m very in tune with my norse roots so any opportunity I have in a video game to adorn myself with viking aesthetics and pillage my way to victory is a no brainer.
. . .
Thank you so much Levi for sitting down and sharing with the community, and at the same time curse you for stealing the chair you sat down on!
There are so many talented people who work tirelessly to bring you top notch Web3 entertainment and cultivate a community that you can be proud to be a part of. We are overjoyed to be able to give you this chance to know the Galaxians who are here for you day in and day out.
We’re all on this Galaxian journey together. Join us next time as we continue to spotlight The Primarchs of the Crimson Sun!
